Privacy Policy

1. Data Controller

Eliant International GmbH
Hauptstrasse 140
4126 Basel, Switzerland
Email: [email protected]

2. Data Collected

When you make a booking through this website, we collect the following personal data:

• Name
• Email address
• Phone number
• Booking details (arrival/departure, message)
• Payment information (processed by Stripe/PayPal)

3. Purpose of Data Processing

Your data is used exclusively to process your booking, to communicate regarding your stay and to fulfil legal obligations.

4. Payment Processing

Payments are processed via Stripe (Stripe Payments Europe Ltd., Dublin, Ireland). Your payment data is processed directly by Stripe and is not stored on our servers. Stripe's privacy policy: stripe.com/privacy

5. Booking Management

We use Smoobu (Smoobu GmbH, Berlin, Germany) as our channel manager to administer bookings. Your booking data (name, contact details, stay details) is stored there. Smoobu's privacy policy: smoobu.com/privacy-policy

6. Google Services (Analytics & Google Ads)

This website uses Google services (provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland). First, Google Analytics 4 (GA4) to analyse website usage with IP anonymisation enabled; the information generated by cookies is transmitted to and stored on Google servers. Second, Google Ads with conversion tracking and remarketing: if you click one of our Google ads a cookie is set, and if you then complete a booking, Google can measure it as a conversion and show us the effectiveness of our advertising, without identifying you personally. You can disable personalised advertising in your Google Ads settings at adssettings.google.com.

You can prevent collection by Google Analytics by installing the browser add-on to disable Google Analytics: tools.google.com/dlpage/gaoptout

7. Cookies

This website uses technically necessary cookies, analytics cookies (Google Analytics) as well as marketing cookies (Google Ads conversion tracking and remarketing). Technically necessary cookies are required for the operation of the website. Analytics and marketing cookies help us understand how the website is used and measure the effectiveness of our advertising.

8. Your Rights

You have the right to information, rectification, erasure and restriction of the processing of your personal data. Contact us at [email protected].

9. Applicable Law

Swiss data protection law (DSG) and the Ordinance to the Data Protection Act (DSV) apply. The place of jurisdiction is Basel, Switzerland.

10. Consent & cookie settings

On your first visit we ask for your consent for analytics and marketing cookies (Google Consent Mode v2). No analytics or marketing cookies are set until you agree. You can change or withdraw your choice at any time: