Privacy Policy

1. Data Controller

Eliant International GmbH
Hauptstrasse 140
4126 Basel, Switzerland
Email: [email protected]

2. Data Collected

When you make a booking through this website, we collect the following personal data:

• Name
• Email address
• Phone number
• Booking details (arrival/departure, message)
• Payment information (processed by Stripe/PayPal)

3. Purpose of Data Processing

Your data is used exclusively to process your booking, to communicate regarding your stay and to fulfil legal obligations.

4. Payment Processing

Payments are processed via Stripe (Stripe Payments Europe Ltd., Dublin, Ireland). Your payment data is processed directly by Stripe and is not stored on our servers. Stripe's privacy policy: stripe.com/privacy

5. Booking Management

We use Beds24 as our channel manager to administer bookings. Your booking data (name, contact details, stay details) is stored there. Beds24's privacy policy: beds24.com/privacy

6. Google Analytics

This website uses Google Analytics 4 (GA4) to analyse website usage. GA4 uses cookies to evaluate how the website is used. The information generated by cookies is transmitted to and stored on Google servers. We have enabled IP anonymisation.

You can prevent collection by Google Analytics by installing the browser add-on to disable Google Analytics: tools.google.com/dlpage/gaoptout

7. Cookies

This website uses technically necessary cookies as well as analytics cookies (Google Analytics). Technically necessary cookies are required for the operation of the website. Analytics cookies help us understand how the website is used.

8. Your Rights

You have the right to information, rectification, erasure and restriction of the processing of your personal data. Contact us at [email protected].

9. Applicable Law

Swiss data protection law (DSG) and the Ordinance to the Data Protection Act (DSV) apply. The place of jurisdiction is Basel, Switzerland.